About three
years ago, we decided to stop exhibiting at a particular trade
show, in the health care field. Attendance had dropped off,
exhibit hours were cut back, and the attendees didn't seem to
have much buying power anymore. These failings were well known
to all the exhibitors, and were discussed at length during the
many quiet times at the booth. Despite these very obvious negative
signs, ours was the only company that stopped exhibiting. Understand
that I am not condemning all trade shows. I'm only talking about
this one.
Just last
week, I was reading one of the trade journals, that was reporting
on 1997's edition of the same show. It stated that 200, yes,
200 people were registered for this national meeting. When we
did exhibit at this show in "better times," we got maybe 20
leads--and to use the term "lead" is stretching things a bit.
With falling attendance, assume that in 1997 we would have secured
15 leads, and that exhibiting would have cost us $12,000--all
told.
At $800
per lead, can it be worth it? We didn't think so, either.
The point
is that 1997's show boasted 50 exhibitors, many of whom were
big names. OK. We were very stupid for exhibiting at this meeting
as long as we did, since it was never that great. But, what
does that say about the 50 companies still there?
Why, in
the face of all the facts, do marketeers persist in keeping
ties to the old ways?
One answer,
of course, is sloth. It's easy enough to plan a year, by simply
considering which ads to run and which shows to be in, and then
just sleepwalking through it all. If sales continue at their
present level, or even increase slightly, so much the better.
If they don't, well, we "did all we could."
Another
classic is "We'll be conspicuous by our absence." In light of
200 attendees, one might ask, conspicuous to whom?
Finally,
there is the familiar "We're doing it to show our support for
the association." OK. But why? If the association had done anything
for you in the past, it sure isn't doing much now!
I think
it really comes down to lack of imagination. Why be an innovator?
It doesn't seem to pay these days. We all know how successful
Bill Gates is, though none of his products were original. His
secret was to be lucky, make good decisions, and ram products
down the throat of the market.
How about
movies? Can anyone think of an original screenplay idea that's
come out in the last five years? Can anyone name a major release
that made it back on box office alone in the past five years?
But, I digress.
Perhaps
one explanation for our current economic malaise (never mind
what Clinton says) is the lack of old fashioned American ingenuity.
With so many me-too products and copycat marketing philosophies
out there, it's a wonder that we've been able to hang on for
as long as we have.
There had
better be some new ideas coming--and fast--or else it's going
to be heavy weather ahead for the foreseeable future.